Association of Assam
The name of the Association shall be the ĎTOUR OPERATORS
ASSOCIATION OF ASSAMí.
The registered office of the Association shall be in the
office of Brahmaputra Jungle Resort at Dr. R.P. Road,
near Uco Bank, Dispur Branch, Guwahati- 6
The objectives of the Association shall be to:
To fasten the development of Tourism Industry in
Assam. Promote Assam as a destination in overseas & in
the domestic market through joint public / private
To act as liaison with government for promotion and
support in policymaking, help in creation of
infrastructure, maintain standard of trade. Highlight
the problems faced by tour-operators of Assam and
forcefully take up the matters with appropriates.
Provide training and development opportunities for
the members and their Employees. Also provide training
to the local community and employment of local
Help protect and conserve the culture, tradition and
environment of the region.
To ensure better services and facilities to the
tourists and maintain a reputable standards in the
tourism industry through education and training of the
members and their employees.
To have a cordial relationship with government
agencies and conduct various training programs for tour
operators and their staff.
To cooperate, affiliate or act in consent with any
other association, company or body to assist in or
facilitate the fulfillment of the objectives of the
To ensure support and co-operation amongst the
members. Maintaining good relation with other
association in the travel and tourism industry for
ensuring that the industry as a whole achieves a higher
To do all such things which are incidental or
conducive of the attainment of the Objectives where such
action does not contravene legislation whether local or
To discourage unfair competition without in any way
interfering with the initiative and enterprise based on
To improve press coverage & media profile of Assam.
To adjudicate and settle any differences which may
arise among the members whenever its arbitration is
requested by both parties concerned.
a. Inaugural Membership
Those members listed in Appendix I shall be deemed to
comprise the Inaugural Membership of the Association and
shall be entitled to attend and vote at the inaugural
meeting of the Association.
The criterion for eligibility is: The member has to be a
genuine tour operator with proper trade license with its
head office in Assam.
b. New Memberships
Any organization may make application to become an
ordinary member of the Association and may be accepted
and approved by a majority vote of the executive
committee and upon payment of all current membership
dues subject to the following criteria:
applicant actually and legitimately operates (or offers)
organized tours and / or tour - guide services in a
defined region of Assam or rest of India or in
applicant has their registered office and the
headquarters of their business operation in Assam.
applicant holds all required business registrations and
The applicant should be known as being in good
standing with former clients, the State Tourism
authority, and tourism industry in general.
The applicant complies with or has the capacity to
comply with, the minimum operating standards set forth
by the Association. Notwithstanding, the executive
committee of the Association may refuse any application
for membership, if the committee feels that acceptance
of the applicant as a member would be prejudicial to the
best interests of the Association.
members must continue to conform with the minimum
operating standards as shall be promulgated by the
Association from time to time which shall at the date
hereof be those as set out in Appendix II, and a breach
of which shall be grounds for caution, or expulsion from
Any organization may make application to become an
associate member of the Association and may be accepted
and approved by a majority of votes by the executive
committee and upon payment of all current membership
dues, if the applicant meets any one of the following
criteria: Hoteliers , Car rental Agencies , Air or Railway
ticketing agencies, educational institutes offering
tourism management courses etc are eligible in this
Associate members may attend general meetings but
shall not move, or vote on, any motion. Notwithstanding,
associate members may seek leave from the Chair to speak
on any subject before the meeting.
An Associate member shall not be eligible to serve on
the Executive Committee.
APPLICATION FOR ASSOCIATE MEMBERSHIP:
Applications for Associate membership from organisation
shall be made to the Secretary / Treasurer in such form
as may be prescribed by the Executive Committee which
shall consider the application and by a majority either
elect the applicant to Associate membership or may
refuse or defer the Application.
TERMINATION OF MEMBERSHIP:
1. a) A member may terminate its membership to the
Association by giving written notice to that effect
addressed to the Secretary/Treasurer shall cause the
memberís name to be removed from the register of members
provided all dues, subscription levies or any other
monies then owing to the Association are fully paid.
b) Immediately after a memberís name has been removed
from the register, the Secretary/Treasurer shall give
written notice of the fact to the member concerned and
to all other members of the Association.
2.a) A member may be expelled from the Association in the
event that the member:
i) has ceased to be eligible to be a member of the
ii) repeatedly breaches the minimum operating standards
prescribed by the Association or otherwise does not
comply with the Association rules;
iii) has become bankrupt or insolvent or has entered
into a scheme of Arrangement with his creditors or has
gone into liquidation;
iv) Has been party to conduct which is, in the opinion
of the Association in general meeting, contrary to the
purposes, aims or Objectives of this Constitution or in
breach of a Rule hereof; or
v) has been party to conduct which, in the opinion of
the Association, has brought or is likely to bring
disrepute to the Association or the industry.
always that no member shall be expelled pursuant to the
fore going grounds unless a majority of three fourths of
votes cast at a meeting of members or in a postal ballot
of members after a meeting called to order the conduct
of such ballot has first given the member the
opportunity to present a written or oral explanation.
c) Provided further that it be the decision of the
Association to expel the member, it will not affect the
liability of the member to pay dues, subscription levies
or other monies due and owing to the Association.
1.Joining Fee :
The joining fee for all members shall be - Rs. 4,000/-
for active members and Rs. 2500/- for associate members.
(a) The annual subscription for active members shall be
(b) The annual subscription for Associate members shall
be - Rs. 2,000/-
(c) At the commencement of the first full year of
operations, the annual Subscription of each member shall
be determined by the Executive Committee and shall be
due and payable in advance as from the first day of
January each year or at such other time as may be
prescribed by the Executive Committee.
The Association in general meeting shall have the power
from time to time to impose levies upon members:
(a) in the event of the current revenue of the
Association being insufficient to meet expenses in any
(b) for such other purposes that may be authorized by a
general meeting summoned to consider the same;
(c) provided that no member in any year shall be
required to pay levies under (a) or (b) above which in
total exceed the amount of his annual subscription.
There will be no pro rata fees.
(a) The Association shall cause proper books of accounts
to be kept recording a true account of the financial
transactions of the Association and of all receipts,
expenditures, assets and liabilities of the Association.
(b) The Accounts of the Association shall be closed
annually as on the Thirty First day of March.
(c) Payments shall be authorized by the Executive
Committee. Should no
meeting be held within a reasonable period the
President, Vice President Or Secretary / Joint Secretary
/ Treasurer may approve accounts for payment, and such
Accounts will be tabled for confirmation at the next
meeting of the Executive Committee.
(d) The accounts payable shall be operated on a joint
signature basis by the Treasurer and either Secretary or
OFFICE BEARERS AND EXECUTIVE COMMITTEE:
The office bearers of the Association who shall comprise
the Executive committee shall be: President, Vice
President (3 nos), Secretary, and Joint Secretary (2 nos),
Treasurer and executive member (10 nos).
10. ELECTION OF OFFICE BEARERS:
(a) Members of the Executive Committee shall be elected
at the Inaugural Meeting of the Association and
thereafter at each Biannual
General Meeting which shall be called on a biannual
basis and office bearers so elected shall hold office
for a period of twenty four (24) months but shall be
eligible for re-election. Members of the Association
shall elect office bearers to each position and the
(b) Nominations to fill all vacancies on the Executive
Committee will be
accepted from the floor at Biannual General Meetings.
Should nominations exceed the number of vacancies on the
Executive Committee, a ballot shall be conducted to
determine the election of members to the Committee.
(c) Any member of the Executive Committee absenting
himself from three consecutive Committee meetings
without reasonable excuses in written shall forfeit his
seat on the Committee.
(d) A Tour
Operator must be either Recognized by India Tourism as a
tour operator or in operation for a minimum of 05 years
having good track record to be eligible for office
bearer of TOAA. No such restriction to become an
executive committee member.
REPRESENTATION AT MEETINGS:
Each member shall nominate a representative and
alternative representative to attend meetings of the
Association, these persons shall be company directors or
employees of the member.
12. MANAGEMENT OF THE AFFAIRS OF THE ASSOCIATION:
(a) The governance of the Association vests in the
members in General Meeting.
(b) Subject thereto, the Management of the affairs of
the Association shall be vested in the Executive
POWERS OF THE EXECUTIVE COMMITTEE:
The Executive Committee may exercise all such powers of
the Association as are not by this Constitution required
to be exercised by the members in General Meeting, and
without reorganization from the generality of the
foregoing, shall have the following specific powers in
addition to such others that are specified elsewhere in
(a) to adopt such measures as from time to time appear
proper for the purposes of giving effect to the purposes
and objects of the Association;
(b) to consider and where necessary, authorise
expenditure and payment of accounts properly incurred by
(c) to compromise, settle and resolve claims and demands
made on the Association;
(d) to make, alter, vary or rescind such By laws as they
may be required for the purpose of carrying out the
provisions of this Constitution and of the Association.
These changes shall not however, be binding unless
confirmed by the next General Meeting or Extraordinary
General Meeting called for the purpose;
(e) to have the power to fill a casual vacancy incurring
on the Executive Committee during its two (2) years of
(f) President is to have the casting vote in the event
of a tie during voting.
(a) The Biannual General Meeting shall be held within
three (3) months of the closing date of the second
financial year of the Association, or as is practical.
General Meetings shall be held in a location determined
by the Executive Committee, or by the members in general
(b) The Executive Committee shall meet at least four times
per year. Executive Committee Meetings may be held at a
specified location or may be conducted remotely by
teleconference, or virtually by exchange of email
messages or email chat. At least 3 executive committee
members must participate in the teleconference or
exchange of email communications in order for a
committee meeting to be deemed to have been held in
quorum whether physically, remotely or virtually.
(c) At all physical, remote or virtual meetings the
President shall preside. Should the President be absent,
the Chair shall be taken by the Vice President and in
the absence of the Vice President the Secretary shall
chair the meeting, and in the absence of the Secretary,
the Joint Secretary or Treasurer shall chair the
meeting, and in the absence of the Treasurer, the
Chairman shall be elected from those present.
(d) General Meetings and Executive Committee meetings
shall be called at any time by the Secretary upon the
authority of the President.
(e) Any Extraordinary General Meeting shall be called by
the Secretary upon any requisition made in writing and
signed by not less than four (4) members of the
(f) An Executive Committee meeting shall be called by the
Secretary upon the requisition made in writing and
signed by not less than two (2) members of the Executive
(g) The Secretary shall, within seven (7) days from the
receipt of a requisition call a meeting in accordance
therewith for a date not more than twenty eight (28) days
after the receipt of such requisition by the Secretary.
(h) The Secretary shall give twenty one (21) days notice
in respect of Biannual General Meetings, General and
Extraordinary General Meetings specifying the matters to
(i) All notices of meetings, or of other business in
connection with the Association, shall be deemed to be
duly sent to the members by the Secretary posting the
same by prepaid letter to the members of the last known
place of their residence, registered office or place of
business, as the case may be.
(a) The quorum for a General Meeting shall be 1/3 the of
(b) The quorum for an Executive Committee Meeting shall
be three 1/3rd of the executive members.
(a) Each member/organization through his nominated
representative or alternative representative shall
exercise one vote on all matters for decision at
meetings of the Association.
(b) Each matter submitted to a meeting shall be decided
on a show of hands.
(c) A ballot may be sought at any meeting and, if the
motion for the same is carried by a majority, the
Secretary shall forthwith conduct a secret ballot either
among the members, or among all members of the
Association in accordance with the terms of the motion
(d) The Chairman shall have the right to exercise a
casting vote as well as a deliberate vote.
(a) A member of the Association or a member of the
Executive Committee may exercise his or her right to
vote as authorized by this Constitution or by law
through a proxy.
(b) The proxy referred to herein shall be duly authorized
in writing to vote by a member of the Association or a
member of the Executive Committee.
(c) A proxy who is empowered under this Rule to vote,
shall only vote in favor of or against or abstain on a
matter subject to voting only as authorized in writing
by the Member of the Association or the Member of the
Executive Committee that appointed the proxy.
ALTERATION TO RULES:
This Constitution may be altered, deleted or added to by
a majority of three fourths of votes cast at a special
meeting called for that purpose or by a postal ballot of
Each office bearer and member of staff or other person
determined by the
Executive Committee shall be indemnified out of the
funds of the Association against any authorized costs,
losses, disbursements or expenses which such person may
incur or become liable to incur as a result of any act
or omission performed by him in his official capacity
and in the proper discharge of his on her duties.
(a) The Association may be dissolved by a majority of
three fourth of votes cast in a secret ballot of
members. An Extraordinary Meeting of the Association
shall be convened for the purpose of ordering the
conduct of such ballot. Such resolution must be carried
by a majority of three fourth of the members present,
entitled to vote and voting.
(b) In the event of the Association being wound up as
aforesaid any funds or assets beyond such as are
sufficient to meet the liabilities of the Association
shall not be paid to, nor distributed amongst members of
the Association, but shall be given or transferred to
some associations having objectives similar to this
Association or as the members shall decide.
(c) Should the funds or assets be insufficient to cover
the liabilities of the Association upon winding up, the
necessary funds shall be raised by a levy on members in
accordance with Clause 8.3 (c).
DUTIES OF SECRETARY:
In addition to the duties set out in this Constitution
the Secretary shall act as Secretary / Public Officer of
the Association and shall carry out all functions
normally associated with such offices.
22. COMMON SEAL:
The Association shall have a common seal which shall
remain in the custody of the Secretary and shall only be
used with the authority of the Executive Committee or a
General Meeting of members.
23. FINANCIAL REPORT:
A suitably qualified person shall be appointed at the
Biannual General Meeting to prepare a detailed statement
of the Associationís financial standing for 12
consideration by members at the following Biannual
General Meeting. He shall report to members at the
Biannual General Meeting on his prepared Financial
Statement, stating whether the Register of Members has
been kept in proper manner. At each Biannual General
Meeting of the members an auditor or auditors (who shall
not be members of the Committee) shall be appointed and
he or they shall audit the statement of accounts and
balance sheet (prior to the Biannual General Meeting)
submitted by the Treasurer at the Biannual General
24. CUSTODY OF DOCUMENTS:
Any books, documents and securities of the Association
shall be placed in the custody of the Secretary.
The Secretary shall:
(a) Keep a true and proper record of the affairs of the
Association and minutes of all meetings;
(b) Attend to all correspondence and keep copies of such
(c) Maintain a register of member groups, together with
all Official or the Association and its member groups;
(d) Give notice of all meetings and distribute copies of
the minutes to all member groups.
Inaugural members of the Association shall be:
II MINIMUM STANDARDS FOR LOCAL TOUR OPERATORS WHO ARE
MEMBERS OF THE ASSOCIATION
a) Tours shall be led by a guide who speaks fluent
English, is familiar with the history of the local area
and has a current first aid certificate.
b) Tours conducted by members shall provides services as
advertised and accepted in advance by the client.
c) Members shall make timely payments to accommodation
operators, transport operators, tour guides etc for
services provided, and to landowners for site fees as
due and charged.
d) Members shall provide guides with basic training
whether conducted internally or externally, or otherwise
employ guides and tour assistants who have received such
e) Members shall maintain a schedule of written
instructions for tour guides and assistants to adhere to
in respect of standard tour operation procedures and